Privacy Policy
1. Information Collected
Oichi Equipment may collect information necessary for service operation, including email address, account or license identifiers, payment-related metadata received from external payment providers, access logs, IP address, browser or device information, support inquiries, error logs, diagnostic logs submitted by the user, and license verification records.
Oichi Equipment does not directly collect or store full credit card numbers.
2. Purpose of Use
Collected information may be used for software provision, license issuance, license verification, account management, payment confirmation, support, fraud prevention, security, bug investigation, service improvement, legal compliance, and notices regarding important updates or operational changes.
3. Payment Providers and External Services
Payments are processed by external payment providers.
Payment information is handled by the applicable provider under its own terms and privacy policy.
Oichi Equipment may receive transaction status, plan information, license status, payer email, payment identifiers, or similar metadata necessary to provide and manage the service.
4. Local Software and User Environment
Sync Mushroom primarily operates within the user’s local PC, browser, MetaTrader 5 terminal, and related environment.
Trading data, broker account data, chart data, or local logs may remain within the user’s environment unless the user voluntarily submits logs, screenshots, support materials, or diagnostic files.
The user is responsible for the security and management of their local device, broker account, MetaTrader 5 terminal, TradingView account, network, and related settings.
5. Third-Party Disclosure
Oichi Equipment does not disclose personal information to third parties without user consent except where required by law, legal request, fraud prevention, payment processing, license management, support operation, security operation, or other necessary service operations.
6. Outsourcing and Service Providers
Oichi Equipment may use external providers for payment processing, license management, hosting, analytics, email delivery, security, support, or similar operational functions.
Such providers may handle information only to the extent necessary for their respective purposes.
7. Cookies and Logs
The website or related services may use cookies, access logs, analytics tools, or similar technologies for security, operation, usage analysis, and service improvement.
Users may restrict cookies through browser settings, but some functions may not operate properly.
8. Data Retention
Information is retained for as long as necessary for service operation, license management, support, accounting, legal compliance, fraud prevention, security, dispute resolution, and business records.
When information is no longer necessary, Oichi Equipment will delete or anonymize it where practical and appropriate.
9. Security
Oichi Equipment takes reasonable measures to protect information from unauthorized access, loss, misuse, alteration, or leakage.
However, no system, network, software, or method of transmission can be guaranteed to be completely secure.
10. User Rights
Where applicable law allows, users may request disclosure, correction, deletion, suspension of use, or other handling of their personal information.
Requests should be sent to the contact address listed in this policy.
Oichi Equipment may verify identity before responding.
11. Changes
This Privacy Policy may be updated when necessary.
The updated policy becomes effective when published unless otherwise stated.
Continued use of the software or service after publication constitutes acceptance where applicable.
12. Contact
For privacy inquiries, contact:
[email protected]